Tag Archives: retention

What do you do when the market shrinks?


When the market goes south, which it most certainly looks like it’s going to do in the next several months, you can’t expect to sell more cars than you did during the up market of the last few years. You … Continue reading

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What is a ‘Professional’ Environment? With addendum 10/14/13


Original Post followed by addendum: The benefits to the employee, the customer and management in professional environment are evident in several aspects of the dealership. Whether they know it or not, people who are in your sales force will rise … Continue reading

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